About DCG Software Value

We provide numerous materials about ourselves and how we can help our clients. But, sometimes it's best to hear it straight from the top.

This video, from our CEO Mike Harris, explains, in his own words, who DCG Software Value is and why we're in this business.

If you have questions or comments, please feel free to reach out to Mike directly at m.harris@softwarevalue.com. Of course, if you're looking for more information about the company, you can download our Corporate Profile or check out the About page of our website.

 

Written by Default at 05:00
Categories :

Who is DCG Software Value?

While we've changed our name, we're still the same company - just with a clearer mission and vision for the future. So, we've decided that now is a good time to talk about who we are here at DCG (and why we exist).

The Short Answer

DCG Software Value is a global provider of software analytics, software quality management and Agile support services.

The Long Answer

Since opening our doors in 1994, we have earned and maintained a reputation in the industry for our ability to help companies achieve their IT-related goals – and for our knowledge of how to do so quickly and effectively.

Our mission is to help IT and the business collectively visualize and discuss the value of software development. This leads to better decision making and resource management, ultimately improving a company’s bottom line. Via quantifiable changes in software development, we position IT organizations for high quality, on-time and on-budget delivery of software through all phases of the development lifecycle.

How We Can Help You

Yes, we provide software analytics, software quality management and Agile support services, but what does that mean exactly? Well, our tagline is "Measure. Optimize. Deliver.," which is also an easy way to explain what we can do for you.

  • Our Software Analytics services measure your development process and deliverables to provide you with the insight you need to identify areas of improvement and track your progress over time.
  • Our Software Quality Management services optimize your software quality through the use of proven models and advanced code and testing practices that are tailored for your organization.
  • Our Agile support services have been developed as a result of years of experience in working with clients across industries on Agile-related initiatives. We can help with initiatives to start or improve current Agile or Scaled Agile Framework® (SAFe®) implementations. In short, we help you to effectively and efficiently deliver your software.

What Sets Us Apart?

We've been in this business for more than 20 years, and as a result we have years of proven experience, ready-to-use templates/artifacts and a ability to adapt to an ever-changing marketplace.

We follow an Agile consulting model, allowing for an engagement’s focus to change as necessary. We also believe in Centers of Excellence, fully packaged and successfully tested solutions to address common software issues that plague organizations. We implement them using our Build, Operate, Transfer (BOT) implementation model. We build the CoE framework, and then we operate the CoE until an organization is ready to make the transition to run the established CoE.

Ultimately, we believe that software is a major contributor to the success of the business, and we want to see our clients succeed. We'll do what it takes to help you achieve your goals.

Questions? Leave a comment!

 

Written by Default at 05:00

Join Us For Training: The TMMi Overview

2010TmmisupplierAre you interested in improving your software testing? Of course, right? Because improved testing would mean improved software quality.

The best path to improved testing is the Test Maturity Model integration (TMMi®). The TMMi is a framework that focuses on defect prevention, not detection.

It enables you to test throughout the software development lifecycle, helping you to identify and fix software errors more effectively, saving time and money and reducing time to market.

So how can you get started with the TMMi? Attend one of our upcoming training courses with Tom Cagley, TMMi Accredited Assessor! We're offering 2 classes, one in Seattle (May 14) and one in Philadelphia (May 18).

At the end of the class, you'll understand:

  • The derivation of the TMMi
  • The TMMi model structure
  • An overview of each of the process areas
  • How appraisals are performed (formal, informal and self-assessed)
  • How to use the model in continuous process improvement

Questions about whether or not you should attend? Contact Tom!

Register by April 3rd for the Early Bird Discount! More details on the class are available here.

 

 

Written by Default at 05:00

A Hard Look in the Mirror - [the Independent Auditor’s Paradox]

MirrorI am a big believer in setting goals, both short-term and long-term. This provides a structured strategy and defines the low-level tactics required to meet objectives. Once these goals are established, I have laser focus and, at times, have blinders on. This focus and drive has been primarily a blessing, but sometimes I lose perspective. 

Our business, proServices, has been an independent “auditor” of software for over a decade, and we are a DCG partner. I have always recognized how uncomfortable this process makes our customers feel because, for the first time, we are providing transparency into the software risks across their organization, so what was once hidden is no longer. This can be very intimidating and make some folks feel exposed and compromised.

The Auditor Becomes the Audited

I had a similar experience recently, when our company was audited. During our initial meeting with our auditors something felt different, but I couldn’t put my finger on it. It was almost a surreal experience. First there was a risk assessment, with the auditor asking all types of questions about our documentation and process, etc. Then the auditor asked if we could package up the artifacts under audit cleanly and if we had control of them for completeness and accuracy. They then explained their audit process and the concepts of transparency. 

ScoobyIt wasn’t until the day after our initial meeting when it hit me. Quoting Shaggy from Scooby-Doo, “Zoinks!” I just had the experience my customers have when they first meet with us! It may not sound like a very profound moment but it was. We at proServices have been “heads down” with laser focus for a long time, trying to change the software world from art to engineering, but I never had the opportunity to sit on the other side of the table as the audited, not the auditor. 

Finding the Humor

As I watched the auditors pour through our artifacts, I found myself saying, “I’m glad I don’t have to do that; it looks so boring and tedious!” If I had a nickel for every time one of our customers made that same comment to us, I would be retired. It also made me laugh because at the end of the meeting, the auditor explained how by going through this revealing process my business would be better off – and I couldn’t disagree with her because I’m in the same business! Oh, the moral dilemma!

Practicing What You Preach

Everyone has a job to do and we all believe that job is in some way going to make the world we live in a better place. Auditors are people too and although the process we are going through is uncomfortable, it’s necessary. In the end, it will help move us forward by learning from any mistakes uncovered or by confirming that we’re doing everything correctly. 

I’m learning a lot sitting on the other side of the table, including humility. However, looking back over the past decade I have no regrets. We have treated our customers fairly and worked hard to communicate that we are there to help, not destroy or embarrass. I believe we have been successful in this by the amount of repeat business our customers give us, which is a tremendous vote of confidence. 

What I respect most about auditors is their objectivity in not being emotionally tied to the data or results. They only seek to understand the truth, no matter how good or ugly it is. Lastly, I very much respect their disposition, having walked more than a mile in their shoes. I know that as an auditor you’re, at times, the least favorite person in the room, and it’s tough to build relationships if the other parties are afraid to embrace the truth and put aside egos and politics to do what’s right.

So, there you have it. Now that I’ve been on both sides of the table, I feel like I have a better understanding of our customers. Of course, for me, it also solidified the value of an audit. If your company would benefit from a software audit, I’m happy to help – I’ve been there too.   


Rob Cross
PSC Vice President, DCG Sales

 

 

 

                          

Written by Rob Cross at 05:00

Take the TMMi Survey

Do you want to know where you stand against the TMMi framework without committing to an engagement?

Good news! We've a 15 minute survey that will give you a high-level evaluation of how effective your organization's testing is compared to the TMMi.

Once you have your results - if you're interested - Tom Cagley, TMMi Accredited Assessor, is offering one consulting call of up to 1 hour to discuss your results and what they mean for your organization! Of course, this is entirely optional! The survey is free and the results are yours to keep!

Take the Survey

Written by Default at 05:00
Categories :

"It's frustrating that there are so many failed software projects when I know from personal experience that it's possible to do so much better - and we can help." 
- Mike Harris, DCG Owner

Subscribe to Our Newsletter
Join over 30,000 other subscribers. Subscribe to our newsletter today!