A global service company that provides innovative payment and expense management solutions for consumers and businesses understood the importance of developing its own IT benchmarking program in order to identify opportunities to improve its development practices.
To achieve such a program, the company sought to leverage the measurement expertise of DCG Software Value (DCG), reaching out to DCG for assistance.
This case study outlines how DCG worked with the company to establish a benchmarking program and the benefits received from its implementation.
"It's frustrating that there are so many failed software projects when I know from personal experience that it's possible to do so much better - and we can help."
- Mike Harris, DCG President