This presentation reviews the most frequently used financial and non-financial measures of IT value. All measurements, including IT value measurements, are only useful and worth making if they are used to guide decisions. This means that all measurements have to be available to decision makers. The presentation proposes some ways of presenting value information for decisions.
"It's frustrating that there are so many failed software projects when I know from personal experience that it's possible to do so much better - and we can help."
- Mike Harris, DCG President