Everyone agrees that software estimating continues to be an ongoing problem for IT managers. Sometimes there is a perception that an estimation model is a black box with a magic process from which the absolute answer appears, when an estimate is just that – an estimate. We need to reframe our thinking about estimating and view it as a vehicle to manage customer and management expectations based on the best available information at that point in time.
"It's frustrating that there are so many failed software projects when I know from personal experience that it's possible to do so much better - and we can help."
- Mike Harris, DCG President