Why Metrics Maturity Matters

Mistrusted metrics, misapplied metrics, multitudinous metrics all result in marginal metrics – measures that are sidelined and not used effectively to drive better performance, better results, better value.

DCG-SMS Managing Director Alan Cameron has characterized some distinct metrics behaviour patterns he's observed into a “Metrics Maturity Model,” showing how correct use of metrics changes the way people think about managing knowledge-work such as software development.


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